• USD EN

    Change Country & Currency

How do I get my money back from Go Air?


If you want to get a refund from Go air, You have to claim the refund through a full refund cancelation request form or you can contact the GoAir customer care team via call, email, or live chat as well. 

Go Air is dominating the airline industry day by day but sometimes, as usual, after the cancellation of ticket customers lookout the question that “How do I get a refund from Go Air?”. We will try to consider out the refund-related steps in a detailed manner:

  • First & Foremost customers are required to visit the official website of Vistara Airlines or search out “Vistara Airlines” from any web browser.

  • After reaching out to the official web, page customers are needed to the “Manage my Trips” section of the website.

  • Enter out in this section and provide the information related to your previous journey(Booking Reference number, Passenger’s surname, and the other details).

  • After filling out all this information carefully, you are required to click out the “Continue” button.

  • Now you can easily get to see your booking. Select it and tap out the “cancel” button.

  • After canceling out your ticket with the desired additional charges, which is as per the policies of the airline.

  • Now, search out the “Refund Request Form”.

  • Fill out your personal details in this given form with the reason for ticket cancellation.

  • After all, this finally taps down the “Submit” button,

What is GoAir Refund Policy?

  • All the tickets get concerned for funds except the Award tickets, non-refundable tickets, and some others.

  • The amount of refund depends on various factors like the fare of the ticket, class of the travel and others.

  • Refund gets proceeds generally within the period of 7 business days.

How to get out the money back from Go Air?

If you want to get your money back from the GoAir, go through the following mentioned steps.

  • Dial out the official customer service number of Go Air.

  • On being connected, you are required to select the language in order to communicate further.

  • Now, you are likely to hear about the automated “Live Instructions”, which are regarding typing out the menus.

  • Press the menu which is related to the refund proceedings, and your call gets automatically redirected to the live person.

  • After the fourth step gets completed, you can directly provide the details to the live person for further refund proceedings.

How much money gets refunded on the cancellation of the Go Air ticket?

If GoAir prepones or postpones your flight by more than 30 minutes, the customer is eligible to get a full refund by the airlines in the same mode of payment that you used during the booking, either to the credit card account of the customer or by way of cheque or demand draft within 15 days. 

+1-802-357-7082