• USD EN

    Change Country & Currency

How do I cancel my flight on Malaysia Airlines?


Have you recently made your reservations with Malaysia Airlines for one of your preferred routes? But suddenly your plan has been changed and you do not want to travel? If so, then you have an option of canceling a flight as per the Malaysian Airlines flight cancellation policy and process which is given below:

Steps to cancel Malaysia Airlines flight online 

  • open the official website of Malaysia Airlines

  • On the top of the page, you can find "Manage."

  • Click on the Manage option.

  •  Enter your "Booking Reference Number" and your "Last Name." 

  • You can click on the cancellation option.

  • Click on the continue option.

  • You can apply for a flight refund as soon as you cancel your ticket

  • After the cancellation process is complete, you will receive an email regarding the same.

Cancel Your Malaysia Airlines Flight Ticket Via A Call:

You can cancel your Malaysia Airlines flight booking by calling the official customer service number 1800 102 7778 / +1 802-357-7082 and ask the executive to cancel the tickets. After calling choose your preferred country and region and follow the IVR instructions. Once you get connected with the customer care executive, provide them with the necessary details required for cancellation. They will ask you the reason for the cancellation. After giving the genuine reason and documents, they will cancel your tickets. You can also ask them to initiate a refund process. 

What is Malaysia Airlines' cancellation policy?

  • If you have successfully canceled your tickets within 24 hours, you can apply for a 100 percent refund at Malaysia Airlines. 

  • The refund for all the tickets significantly depends on the class of the tickets.

  • The passengers would get a 100 percent refund even if they cancel their tickets 4 hours before the departure of the flight.

  • The passengers would receive the refund within seven business days if payment were made online.

  • In case the payment mode is cash or cheque, it will be credited within 10 to 20 working days, depending on the type of flight (Domestic or International).

How much is the cancellation fee for Malaysian Airlines?

  • The travelers have to pay approximately 150 to 350 USD as Malaysia Airlines cancellation fee if they cancel the tickets near the departing date.

  • If passengers have canceled tickets within 24 hrs of flight booking, they are not entitled to pay any fees.

 What if Malaysia Airlines cancels my flight? 

  • When the airline has canceled the flight due to some issues, the airline compensates every passenger in the form of a bonus. 

  • If the airline cancels a long route flight, like more than 3500 km or any flight whose travel time is more than 6 hours, the passengers would be compensated 530 EUR as per Malaysia Airlines flight cancellation policy.

  • If the flight is more than three hours, the passengers would be compensated in terms of money or in some other way like free drinks, travel vouchers, etc.

How long ago can I cancel my Malaysia flight booking? 

  • In case of cancellation within 24 hrs of booking the flight, the passengers would receive a 100 percent refund.

  • If ticket cancellation is done after 24 hours but within 48 hours, you have to pay a certain amount as the cancellation fee. 

Does Malaysia Airlines offer free cancellation?

The passengers will get a 100 percent refund if the cancellations are made on the same date as the booking date or within 24 hours of booking.

Hopefully, your doubts regarding the cancellation process of Malaysian airlines must be clear now. In case you want to know in more detail, you may always visit the official website of Malaysian airlines. 

+1-802-357-7082