Yes, Aeromexico has ensured that there is always a way for the customer to get their money back. That is the reason they have created a refund policy. Through this policy, you'll be able to make your ticket refundable. Once you have made it refundable, you can quickly get your money back in the account from which you made the payment. However, before you take the step of making the changes, you need to ensure that you have read the policy regarding the cancellation.
You only need to get to the official website, and then you'll be able to claim your refund. Once you have exclaimed it, then in a short period, your money will be credited to the account from which you made the payment. Later on, you can check the Aeromexico refund status with the help of customer service, or on the official website.
Get on the official Aeromexico website.
Now you only need to choose the search bar.
In the search bar, write "Refund form."
Press the button search.
Open the refund form.
Once you have opened the state, you need to fill up all the details.
Ensure that you have attached the photo id and the boarding pass.
Submit the form.
Once you have filled it in, you'll receive the refund in the account from which you made the payment.
You can connect with the customer service team through email and live chat. The representative will give a quick solution to you. You only need to send the query to the Aeromexico refund email.
Via email:
Open your email address.
Click the "Compose button."
Write the refund query and the booking details.
Mention your details.
Send the email to the official email address.
Via live chat:
On the official Aeromexico website, click the button "Contact us."
Select the "Start chat" option.
A chatbox will appear there, and you need to choose the options relevant to the issue you're facing.
Your chat will be moved to the representative trained to fix your problem.
The representative is going to make a refund claim for you.
In case you have requested a refund, which you want to receive in the form of original payment. Then that is going to be Aeromexico refund 12 months. Even for that, you need to fill up the state or call the official number.
The refund policy of Aeromexico is given below. To make your ticket refundable, you must ensure that you have canceled by keeping the conditions in mind. That is going to help you out in altogether avoiding the cancellation fee of Aeromexico.
To make the ticket refundable, you must ensure that you have fulfilled two conditions. The first one is to cancel within twenty-four hours of the booking time. The second is to ensure that you have made the booking seven days before the departure time. After fulfilling these two conditions, you'll be able to make the cancellation free of cost.
If your flight was canceled by the airlines, you'd be eligible for a full refund.
If your flight was canceled because of the Covid-related policy, you'd be eligible for a complete refund.
To get the refund from Aeromexico, you only need to wait for seven days if you have paid through a credit card. However, if the payment was made in cash, it will take you twenty days to get the refund in the account from which you made the payment.
If your flight was canceled by the airlines, you'd be eligible for a full refund. However, you must ensure that you have filled out the refund form within twenty-four hours of the cancellation.